megablock | Got Questions? We've Got Answers

Go to the Login page and click the "Forgot password?" link. Enter the email address you registered with and MegaBlock will send you a reset link. Follow the instructions in that email to set a new password. If the email doesn't arrive within a few minutes, check your spam or junk folder. Still having trouble? Reach out to support through the help section inside your account.

No. MegaBlock allows one account per person. Creating duplicate accounts goes against our terms and can result in all accounts being permanently closed, along with any balances or bonuses inside them. If you've lost access to your original account, use the password reset option or contact support — don't create a new one.

Accounts are temporarily locked after several incorrect login attempts as a security safeguard — this usually lifts automatically within 30 minutes. A suspension may also happen if account verification is pending, if unusual activity is detected, or if a responsible gaming self-exclusion period has started. In any of these cases, the support team can guide you through the next steps.

MegaBlock supports a solid range of Pakistan-friendly payment options including JazzCash, Easypaisa, Raast, direct bank transfer, debit and credit cards, and mobile wallets. All transactions are processed in PKR so there's no currency conversion involved. You can manage all deposits and withdrawals from the cashier section inside your account dashboard.

Most deposits via JazzCash, Easypaisa, and Raast are credited instantly or within a couple of minutes. Bank transfers typically take a bit longer depending on your bank's processing times — usually within the same day for local transfers. If your deposit hasn't shown up after 30 minutes, take a screenshot of your payment confirmation and contact support with the transaction reference.

Yes, a minimum deposit applies depending on the payment method you choose. For JazzCash and Easypaisa the threshold is kept low so that most players can top up without any hassle. Exact limits are displayed at the cashier step before you confirm your transaction. There are no hidden fees charged by MegaBlock on standard deposits.

Absolutely. All financial transactions and personal data on MegaBlock are protected using 256-bit SSL encryption. Your card or mobile wallet details are never stored on MegaBlock's servers in plain form. The platform uses industry-standard security protocols, so your PKR deposits are handled as safely as any reputable digital payment platform in Pakistan.

Log in to your account, go to the cashier section, and select Withdraw. Choose your preferred method — Raast ID, bank account, JazzCash, or Easypaisa — enter the amount in PKR, and confirm. Withdrawals are processed as quickly as possible, with most going through within a few hours. Your account must be verified before the first withdrawal can be processed.

Occasionally a withdrawal may be delayed due to a pending identity verification check, an incomplete wagering requirement on an active bonus, or a processing queue during peak hours. If your withdrawal has been pending for more than 24 hours without an update, contact MegaBlock support with your transaction ID and they'll look into it right away.

Yes. MegaBlock requires account verification before processing your first withdrawal. This is a standard security step to confirm your identity and protect your funds. You'll be asked to provide a copy of a valid ID. The process is straightforward and is usually completed within a short time once documents are submitted. VIP members often enjoy faster verification turnaround.

Yes, absolutely. Cricket is at the heart of MegaBlock's sports betting offering. You can place bets on Pakistan Super League (PSL) fixtures, T20 internationals, Test matches, and all major ICC tournaments. Markets include match winner, top batsman, total runs, over-by-over outcomes, and live in-play betting during matches. Head to the Betting section to see all available markets.

Beyond cricket, MegaBlock covers football, including international leagues and Pakistan's domestic competitions, as well as Esports tournaments. The sportsbook is regularly updated with new events and markets. During off-cricket seasons, football and Esports betting keep the action going. Check the Bet page for today's available events.

Live betting lets you place wagers on a match or event while it's happening. Odds update in real time based on the current state of play — so during a PSL match, for example, you can bet on who'll take the next wicket, how many runs will be scored in the next over, or the final match outcome. Live betting is available directly from your account dashboard once a supported event is in progress.

New MegaBlock members are eligible for a welcome bonus on their first deposit. The exact offer and bonus amount in PKR is displayed on the Promotions page. To claim it, simply register, make your first qualifying deposit, and the bonus will be credited to your account. Always check the promotion terms to understand the wagering requirement before claiming.

A wagering requirement means you need to place bets totalling a certain multiple of your bonus amount before the bonus funds can be withdrawn as real PKR. For example, if you receive a PKR 1,000 bonus with a 10x wagering requirement, you need to place PKR 10,000 in qualifying bets before that bonus converts to withdrawable cash. Your progress is tracked in the bonus section of your dashboard.

Yes. MegaBlock regularly runs promotions for active members — reload bonuses, free bets on PSL match days, cashback offers, live casino tournaments, and special VIP rewards. During major cricket events like PSL season or T20 World Cup fixtures, dedicated promotions are launched. Keep an eye on the Promotions page and make sure your account notifications are turned on so you never miss a deal.

Every bet you place earns VIP points. As your points accumulate, you progress through MegaBlock's loyalty tiers. Higher tiers unlock better rewards including increased cashback percentages, faster PKR withdrawal processing, exclusive bonus offers, and dedicated account support. You can track your current tier and points balance from the VIP section of your account.

VIP points are linked to your activity on the platform. Staying active keeps your points and tier status in good standing. Prolonged inactivity may affect your tier level, so it's worth logging in and placing occasional bets to maintain your progress. Full details on point expiry and tier maintenance are available on the VIP page.

Log in and go to Account Settings, then find the Responsible Gaming section. You can set daily, weekly, or monthly deposit limits in PKR. Once a limit is set, it takes effect immediately. Increasing a limit requires a cooling-off period for your protection, while reducing a limit applies straight away. This tool helps you keep your spending within a budget that works for you.

Yes. MegaBlock takes responsible gaming seriously. Inside your account settings you can activate a cooling-off period (a short break of a few days or weeks) or a full self-exclusion that prevents access for a longer duration. During self-exclusion, you won't receive any promotional emails either. If you feel that gambling is affecting your daily life, finances, or relationships, please use these tools or speak to a trusted person. MegaBlock is for entertainment only — always play within your means.

No. MegaBlock is strictly an adults-only platform for players aged 18 and above. Age verification is part of the account setup process. If you are a parent or guardian and are concerned about a minor accessing gaming platforms, we recommend enabling parental controls on your devices and keeping your account credentials private at all times.